{"id":422,"date":"2026-02-19T14:15:33","date_gmt":"2026-02-19T13:15:33","guid":{"rendered":"https:\/\/melayacacao.com\/?page_id=422"},"modified":"2026-02-21T11:16:38","modified_gmt":"2026-02-21T10:16:38","slug":"algemene-voorwaarden","status":"publish","type":"page","link":"https:\/\/melayacacao.com\/en\/algemene-voorwaarden\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"
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Terms & Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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These terms of use set out the conditions of sale and use of this website for you, whether you are a guest or a registered user. The website is owned and operated by Melaya B.V. (KVK 99670267) (\u201cMelaya B.V.\u201d, the \u201cCompany\u201d). These terms apply to the use of the website, regardless of whether a sale takes place.<\/span><\/p>

\u201cAgreement\u201d refers to the general terms and conditions and related documents.<\/span><\/p>

\u201cUse\u201d of our website includes accessing, browsing, or registering to use our website. Please read these Terms of Use carefully before using our website, as they apply to your use of it.<\/span><\/p>

\u201cCustomer\u201d refers to an individual, company, or other legal entity, institution, or organization that, as a consumer, enters into a contract for the purchase of products from Melaya B.V. (99670267).<\/span><\/p>

\u201cProducts\u201d refers to all goods, products, or services agreed upon in a sales contract between the Company and the Customer and supplied by the Company to the Customer. This document is hereinafter referred to as the \u201cAgreement\u201d or \u201cContract.\u201d All articles in these general terms and conditions apply to all parties who visit our website and\/or enter into an agreement to purchase products from us.<\/span><\/p>

\u201cServices\u201d refers to the activity of offering product sales on our site.<\/span><\/p>

By using our website, you confirm that you accept these terms of use and agree to comply with them. If you do not agree to these terms of use, you must not use our website. <\/span><\/p>

If you would like to contact us, please send an email to info@melayacacao.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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INFORMATION ABOUT US<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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This website is operated by Melaya Cacao (\u201cUs\u201d, \u201cOur\u201d, \u201cWe\u201d, \u201cMelaya Cacao\u201d), KVK: 99670267 in the Netherlands by Melaya B.V., Kapelstraat 9, 5476 KV, Vorstenbosch, the Netherlands. Phone: +31683102577. Email: info@melayacacao.com\n<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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GENERAL INFORMATION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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To help us provide an optimal website and service and to improve the loading speed of our site, we collect the following information in aggregated form: operating system, for example Macintosh or Windows, browser type, for example Navigator or Internet Explorer, IP address, and internet domain. Cookies are used to record your purchasing preferences each time you visit our site.\n\nThe information we collect through our email registration form is simply your name and email address. This does not cost you anything, but it allows us to keep you informed about special offers that are not available to non-registered users. <\/span><\/p>

We use the customer\u2019s contact details provided on the order form for accounting purposes and to contact the customer when necessary, for example in case of customer service issues.\n\nIf Melaya Cacao uses a third party to process the transaction, the following data may be shared with the provider to facilitate the transaction and or delivery of goods: email address, phone number, fax number, and payment details, including credit card information.\n\nMelaya Cacao also uses order information to send customers information about our company and our services. Demographic and profile data are used to provide aggregated customer profiles to our marketing partners and to help us create better service. This data is also used to tailor the experience of our visitors on our site, to display content we believe may be of interest, and to show content based on these preferences.\n\nCustomers can unsubscribe from receiving future mailings at any time. <\/span><\/p>

Information collected from competitions: from time to time, we organize competitions on our site. Customers\u2019 contact details are used to contact them when necessary, for example to notify them if they have won, and customers are added to our mailing list for future announcements. Customers may unsubscribe from receiving future mailings at any time; please see the \u201cUnsubscribe\u201d section.\n\nAbbreviated or censored customer names and or email addresses may also be displayed on the competition winner page. We do not sell, share, trade, rent, or give away your personal information on our email lists. <\/span><\/p>

Emails sent to Melaya Cacao may occasionally be used for testimonial purposes, but will be removed from the website upon request. Our site may from time to time contain links to other websites, and Melaya Cacao is not responsible for the privacy policies or the content of such websites. Requests for removal will be processed within 11 working days of the request. If you have any questions about this privacy statement, the practices of this site, or your dealings with Melaya Cacao, please contact us at info@melayacacao.com\n<\/a>. Only one voucher, coupon, or gift card may be used per order. A minimum order amount may apply, and coupons cannot be used for multiple orders unless otherwise stated.<\/span><\/p>

No contract will be formed between you and Melaya Cacao for the sale of any order unless and until Melaya Cacao confirms by email that your order has been dispatched.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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IMPLEMENTATION OF THE AGREEMENT AND APPLICABLE LAW<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The Company is a private limited liability company registered in the Netherlands. Unless otherwise stated, the material on this site is intended solely for visitors from the mainland of the Netherlands. Melaya Cacao does not represent that any products referred to in the materials on this site are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws, insofar as such laws apply.\n\nThis Agreement is governed by Dutch law. You and we submit to the exclusive jurisdiction of the Dutch courts in relation to any disputes arising out of this Agreement.\n\nIf any provision of this Agreement is found to be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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CONTENT<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Melaya Cacao has taken reasonable care in compiling the content of this site. Nevertheless, to the fullest extent permitted by law, Melaya Cacao disclaims all warranties, whether express or implied, regarding the accuracy of the information contained in the materials on this site. <\/span><\/p>

We shall not be liable for any loss or damage suffered by any user, whether in contract, tort including negligence, breach of statutory duty, or otherwise, even if foreseeable, arising out of or in connection with the use of, or inability to use, our website, or the use of or reliance on any content displayed on our website. <\/span><\/p>

Melaya Cacao shall not be liable to any person for any loss or damage that may arise from the use of the information contained in any of the materials on this site. <\/span><\/p>

Certain links on this site, usually in the form of a banner advertisement or icon, lead to websites that are not under the control of Melaya Cacao. When you activate one of these links, you leave the Melaya Cacao site. Melaya Cacao has no control over and accepts no responsibility or liability for the content on any website that is not under the control of Melaya Cacao.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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LIMITATION OF LIABILITY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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You agree that Melaya Cacao shall not be liable, whether in contract, tort, negligence, breach of statutory duty, or otherwise, for any: <\/span><\/p>